Privacy Policy

Ordering Procedure

Subject to our credit application:

you may offer to purchase goods or services described on this website for the price specified on this website. Your order must contain your name, email address, credit card details and any other ordering information specified on this website; within ten days of receipt of your order, we will at our discretion accept or reject your offer to purchase our goods or engage our services; you may not cancel an order once it has been submitted, even if our acceptance or rejection of your offer is still pending. We are not required to give reasons for rejecting your offer to purchase.

If we reject your offer to purchase the goods or services for any reason, neither of us will be under any further liability to the other arising out of your original offer or our non‑acceptance of that offer.

If we have not responded to you within ten days, your offer will be deemed to be rejected. We give no undertaking as to the availability of products advertised on this website. Delivery of the goods or supply of the services to you will be effected in the manner described on this website. Title in the goods does not pass to you until payment has been received. Risk of loss or damage to the goods passes to you upon dispatch. Payment must be effected in the manner described on the website. Prices are exclusive of goods and services tax, duties and charges imposed or levied in Australia or overseas in connection with the supply of goods or services. The goods and/or services are offered for sale only to persons who can make legally binding contracts.

Cancellation due to Error

You acknowledge that despite our reasonable precautions, products may be listed at an incorrect price or with incorrect information due to a typographical error or like oversight. In these circumstances, we reserve the right to cancel the transaction, notwithstanding that your order has been confirmed and your credit card has been charged or any other way in which payment is charged. We reserve this right up until the time of delivery of goods or supply of the services to you. If a cancellation of this nature occurs after your credit card or any other type of payment has been charged for the purchase, we will immediately issue a credit in a way and form at our sole discretion for the amount in question.

Disclaimer

This disclaimer set out in these terms and conditions does not attempt or purport to exclude liability arising under statute if, and to the extent, such liability cannot be lawfully excluded. We do not accept responsibility for any loss damage, however caused (including through negligence), which you may directly or indirectly suffer in connection with your use of this website or any linked website, nor do we accept any responsibility for any such loss arising out of your use of or reliance on information contained on or accessed through this website. To the extent permitted by law, any condition or warranty which would otherwise be implied into these terms and conditions is hereby excluded. If legislation implies any condition or warranty, and that legislation prohibits us from excluding or modifying the application of, or our liability under, any such condition or warranty, that condition or warranty will be deemed only to the extent that it is required by law then it will only be limited for a breach of that condition or warranty to one or more of the following: (a) If the breach relates to goods, (i) the replacement of the goods or the supply of equivalent goods; or (ii) the payment of the cost of replacing the goods or of acquiring equivalent goods. (b) If the breach relates to services, (i) the supplying of the services again; or (ii) the payment of the cost of having the services supplied again; and if item (a) or item (b) is not permitted under applicable legislation, to the maximum extent permitted by applicable legislation. Except in relation to liability for personal injury (including sickness and death), and except as otherwise stipulated in these terms and conditions, we will not accept liability to you in respect of any loss or damage (including indirect, special, or consequential loss or damage) which may be suffered or incurred by you or which may arise directly or indirectly in respect of goods or services supplied pursuant to an order placed on this website or in respect of any failure or omission on our part to comply with our obligations as set out in these terms and conditions. In the event we are held liable for whatever reason (which we deny), we will only be limited to our insurance cover. For the avoidance of doubt, we cannot be held liable for any amounts that are in excess of our capped insurance coverage.

Returns and Exchanges

Due to the perishable nature of our goods we do not accept returns and exchanges under any circumstances unless contamination has occurred prior to the risk of the goods passing from us to you in accordance with these terms and conditions and with proof.

Specific Warnings

We do not represent or warrant that the functions contained in this website including on linked websites will be uninterrupted or error-free, that defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. For the removal of doubt, we do not accept responsibility for any interference or damage to your own computer system which arises in connection with your use of this website or any linked website. We do not make any warranties or representations regarding the use of materials on this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise to the extent permitted by law. Responsibility for the content of advertisements appearing on this website (including hyperlinks to advertisers’ own websites) rests solely with the advertisers. The placement of such advertisements does not constitute a recommendation or endorsement by us of the advertisers’ products and each advertiser is solely responsible for any representations made in connection with its advertisement. We make no warranty that goods or services acquired from us over this website will meet your requirements. Details contained on this website relating to goods or services have been prepared in accordance with Australian law and may not satisfy the laws of any other country. We do not warrant that the details on this website concerning those goods or services will satisfy the laws of any other country. It is your responsibility to determine whether these details satisfy the laws of the jurisdiction which you reside (if that jurisdiction is outside Australia) and if the details do not satisfy the laws of your jurisdiction, you may not order any goods or services from this website. You acknowledge that despite all reasonable precautions on our part, there is a risk of unauthorised access to or alteration of your transmissions or data or of information contained on your computer system or on this website. We do not accept responsibility or liability of any nature for any such losses which you may sustain as a result of such activity.